Unfortunately, we are unable to cancel or amend orders once they have been placed.

You have 14 days to notify us of any issues with your order.

You can return your order once you have received it, please find further details in our Returns information.

We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Amex, Paypal, Shop Pay, Apple Pay, Amazon Pay, Klarna and AliPay.

Please note AliPay is not available as a payment option for orders containing gift card.

Please note that if you select a different currency to shop on the GBP site, and select Paypal as your payment method, Paypal will charge you for the order in GBP, which you will see at Checkout and in your order confirmation.

If you’re paying with Klarna, payment will be taken from your credit or debit card as soon as the order has been placed. If you have ordered a personalised item, the payment will also be taken at the time of ordering.

For further information on Pay Later with Klarna, please click. below. Klarna’s [Pay in 3 instalments] [and] [Pay in 30 days] are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

At Missoma, we take online security very seriously. At no point do we store any financialinformation on our servers. Missoma employs trusted and reputable third party hosting agentsand payment providers to ensure the security of personal data.
All credit card details are entered on a secure server using Shopify Payments. The transfer ofthe purchase details from our site to Shopify Payments are encapsulated using their encryptedand digitally signed protocol which is secure and tamper-proof. Shopify Payments is level 1 (thehighest level) PCI DSS compliant.

VAT (20% tax) is included in product prices listed on the UK site for all orders being shipped in the UK.

For orders being shipped outside the UK, Corresponding VAT and taxes are included either in the product price or at Checkout, depending on your shipping country.

If you have any questions about your Invoice, please Contact Us quoting your order number. They will be more than happy to help answer any questions or resolve any problems.

In co-operation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

Pay Later in 30 Days

Pay Later in 3 Instalments

Klarna’s [Pay in 3 instalments] [and] [Pay in 30 days] are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Ts&Cs and late fees apply.

Further information and Klarna's user terms and conditions you can find here. General information on Klarna you can find here.

Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.

Gift wrapping is available for £5 (per order). Simply tick the Gift Wrapping box in your shopping bag, where you can also add a personal message.