Privacy Policy
Last Updated: August 13, 2026
At HYSS Jewelry (“HYSS Jewelry,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights available to you when you visit or use our website.
1. Information We Collect
We may collect personal information that you provide to us when you visit our website, create an account, place an order, contact us, subscribe to our marketing communications, or otherwise interact with our services.
This information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account information
- Order and purchase information
- Customer service communications
- Information you provide when requesting a return, refund, exchange, or replacement
When you make a purchase, payment information may be processed by third-party payment providers. We generally do not store complete payment card numbers or security codes on our own systems.
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, operating system, pages viewed, referring website, approximate location, and information about how you interact with our website.
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders and payments
- Deliver products and provide shipping updates
- Provide customer service and respond to inquiries
- Manage customer accounts
- Process returns, refunds, exchanges, and replacements
- Operate, maintain, and improve our website and services
- Detect and prevent fraud, abuse, and security threats
- Analyze website usage and improve our products and services
- Measure advertising and marketing performance
- Send promotional communications where permitted by applicable law
- Comply with legal and regulatory requirements
We limit the collection, use, and retention of personal information to purposes that are reasonably necessary and proportionate to provide our services, operate our business, maintain security, or comply with applicable law.
3. Cookies and Similar Technologies
We use cookies, pixels, tags, and similar technologies to provide, protect, and improve our website and services.
These technologies may be used to:
- Remember your preferences and shopping cart
- Maintain website functionality and security
- Understand how visitors use our website
- Analyze website performance
- Measure advertising effectiveness
- Support marketing and advertising activities
Some cookies and similar technologies may be provided by third-party analytics, advertising, or technology providers.
You may control or disable cookies through your browser settings or available privacy preference tools. Disabling certain cookies may affect website functionality.
4. Sharing of Personal Information
We may share personal information with trusted service providers when necessary to operate our business and provide our services.
These providers may include:
- Payment processors
- Shipping and fulfillment providers
- Website hosting and technology providers
- Email and communication providers
- Analytics providers
- Advertising and marketing providers
- Fraud prevention and security providers
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, website, or business.
If HYSS Jewelry is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
We do not sell personal information for monetary consideration. However, certain advertising or analytics activities may constitute “sharing” of personal information under applicable California privacy law.
5. Marketing Communications
Where permitted by applicable law, we may use your email address or other contact information to send promotional communications about our products, offers, promotions, and brand updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications, such as order confirmations, shipping updates, or customer service messages.
If we offer an SMS or text messaging marketing program, additional terms and opt-out instructions will be provided when you enroll.
6. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Know or access the personal information we collect about you
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information where applicable
- Limit certain uses or disclosures of sensitive personal information where applicable
- Receive equal treatment when exercising applicable privacy rights
To protect your information, we may take reasonable steps to verify your identity before completing certain requests.
If you wish to exercise an applicable privacy right, please contact us using the information provided below.
7. California Privacy Rights
If you are a California resident and the California Consumer Privacy Act (“CCPA”), as amended, applies to HYSS Jewelry, you may have additional privacy rights, including the rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment when exercising your rights.
You may submit a privacy request by contacting:
Privacy Email: service@hyssjewelry.com
Where required by California law, we will honor valid opt-out preference signals, including Global Privacy Control (GPC), for applicable requests to opt out of the sale or sharing of personal information.
For more information about California privacy rights, you may also visit the California Privacy Protection Agency’s website.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
We are not responsible for the privacy practices or content of third-party websites or services. Their collection and use of personal information are governed by their own privacy policies.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
9. Data Security and Retention
We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, prevent fraud, resolve disputes, comply with legal obligations, and fulfill other legitimate business purposes.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
10. Children’s Privacy
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13 without legally required parental consent.
If we learn that we have collected personal information from a child under 13 in circumstances where parental consent was required, we will take reasonable steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us:
HYSS Jewelry
Privacy Email: service@hyssjewelry.com
For general questions regarding orders, products, shipping, returns, or refunds, please use the customer service contact information provided on our website.
Last Updated: August 13, 2026